Refund Policy

No Refund Policy

At Prodogz Dog Training, we’re committed to providing high-quality instruction and support to every dog and their human. Because our programs require scheduling, preparation, and reserved spaces, all payments for classes, private sessions, and services are non-refundable once they have been prepaid.

Flexible Options for Future Use

We understand that life happens—schedules change, emergencies arise, and sometimes things don’t go as planned. In many cases, prepaid funds may be deferred to future classes or other Prodogz services. If you need to reschedule or explore alternative options, please reach out and we’ll do our best to accommodate your needs.

Let’s Talk

If you’re ever unsatisfied with our services or have concerns about our training methods, we want to hear from you. Your feedback is important to us, and we’d genuinely appreciate the opportunity to speak with you directly. Our goal is to ensure both you and your dog have a positive, productive experience with us.

Thank you for trusting Prodogz with your training journey—we’re here to help you build a better bond with your dog, one step at a time.